Electronic cigarette models, whether amateur or professional, constantly carry the risk of malfunction. Electronic cigarette models can break down for many reasons, primarily due to improper use. Many videos can be watched online to repair electronic cigarette models. However, this method doesn't always work. Therefore, the question of where to get electronic cigarette repair done is on everyone's mind.
Mobile Phone Repair Shops
Electronic cigarette devices and mobile phone models are similar. Although they have their own unique structures, they also share similarities. The most problematic part of electronic cigarette models is the charging port. Like smartphone charging ports, electronic cigarette charging ports frequently break down. Therefore, the power needs of e-cigarette models should be met with a rechargeable battery charger. For e-cigarette devices using 18650 batteries, the Nitecore Rechargeable Battery Charger is the most suitable option.
Where to Get Electronic Cigarette Repair in Istanbul?
As the Trelektroniksigara family, we have our own in-house electronic cigarette technical service team. Our personnel, who have received training by visiting the factories of manufacturing companies, strive to provide you with better service. Manufacturing companies provide spare parts up to 5% of the purchased product quantity to prevent product copying. Therefore, only our customers who have purchased from us can benefit from our electronic cigarette technical service. We cannot provide technical service for devices purchased from other websites. The existing electronic cigarette spare parts we have are used to address the issues of our own customers. If you purchased the product from other websites, the best assistance will be provided by the site you purchased it from.
How Can I Send My Electronic Cigarette for Technical Service?
First, you must have purchased the faulty electronic cigarette from us. If you purchased your device from us, you need to open a technical service request by calling the contact number on our website. They will ask for your first and last name, order number, and the model name of your device to create your technical service record. Once your record is created, our staff will provide you with a domestic shipping agreement number and ask you to send the product to us. You can send the product to us by giving the agreement number to any domestic cargo company. When sending the product to us, you can include a note with your faulty device, detailing the malfunction for our electronic cigarette technical service as a preliminary information before sending the product. Our technical service will inspect your device within 7 days and call you for informational purposes. They will inform you about the cause of the problem and how to prevent the same situation from happening again. As the Trelektroniksigara family, we help our customers as much as we can. For our contact number, click here.
Do Electronic Cigarette Manufacturers Provide Warranty?
E-cigarette models are manufactured in China. Although these devices come with a warranty in foreign countries, things work differently in Turkey. This is because e-cigarette devices cannot legally enter the country. Therefore, the international warranty period is only 15 days in Turkey. However, e-cigarette repair is often possible. While this applies to beginners, it's not possible to say that every e-cigarette supplier performs repairs. As the Trelektroniksigara family, our electronic cigarette technical service was established to ensure our customers know that we are there for them even after the sale.
Why Do Electronic Cigarettes Break Down?
The biggest reason electronic cigarette devices break down is water. Water is the biggest factor in the malfunction of all electronic devices. E-cigarette liquid also carries a certain level of risk for e-cigarette devices. Those who drop their e-cigarette device in water experience major problems. To overcome this issue, the Geekvape Aegis Mod should be used. Incorrect charging and failure to perform daily maintenance also damage your devices.
